Zendesk for Startups
Zendesk · Customer support
VariesZendesk Professional Suite + Copilot free for 6 months (up to 1–2 years with VC/accelerator partner), up to 50 agents
Free Zendesk Suite Professional and Copilot for early-stage startups; longer terms for partner-affiliated companies.
Key terms
- Baseline 6 months free; 1 or 2 years depending on VC/accelerator partner, team size and stage
- Brand-new Zendesk customers only (no previous or active paid accounts)
- Under 10 years old; fewer than 50 employees, or up to 250 with partner referral (site wording varies)
- Funding no later than Series B; must choose a paid plan when free period ends; no card upfront
Eligibility
- Where
- Worldwide
- Stages
- pre-seed, seed, series-a, growth
- Max company age
- 10 years
- Needs VC/accelerator backing
- No
- Needs partner referral code
- No
- Must be incorporated
- Yes
- AI focus required
- No
- Students / researchers
- Not eligible
- Nonprofits
- Not eligible
Also required
- <50 employees (or <250 with partner referral)
- No later than Series B
How to apply
Apply with a work email via the startups registration form; mention your partner VC/accelerator if any.
- Benefit
- free-plan
- Equity-free
- Yes
- Decision time
- —
- Credit validity
- 6 months – 2 years
- Deadline
- Rolling
- Status
- Open
Verified 2026-10-22 · source